Too Much Media Wiki

TMM Wiki, the source for documentation and information about Too Much Media products, features several hundred articles, newsletters, and tutorials for our software. You can start using TMM Wiki immediately by entering a term into the search box on the right.

TMM Wiki includes a manual for each of products: NATS version 3, CARMA, NATS version 4, and RSSDish. You can also find back issues of our monthly newsletter, the Too Much Media Insider. We always list the newest documentation and TMM Wiki news on the main page.

Client Support System Instructions

You can submit new tickets, view old tickets, change your account information, and view your invoices in our client support system.

Submitting a New Ticket

Log in and click the submit new ticket link. Enter a subject, categorize your ticket, enter your contact information, describe your problem, and click Submit. We'll look into your problem and respond when we have a solution, when we need access to your server, or when we need to look into things further.

Viewing Old Tickets

All of your open tickets appear on the start page. Pay special attention to the tickets in bold—we've added new information to these tickets since your last reply. When we update a ticket, we'll always email that information to you.

You can view your closed tickets on the My Tickets tab. Find the ticket you want to view and click on it's ticket number. If you think we closed the ticket in error, you can enter a reply and re-open the ticket.

Viewing Your Invoices and Changing Your Account Information

Your outstanding invoices appear on your start page and your previous invoices appear on the My Invoices page. On the My Account page, you can change your user password.

If you require immediate phone support, please open a support ticket, then you may reach us at 732-385-1536, option 2. Please have your ticket number ready, so that you can provide it to the support tech over the phone.